PHONE: 414-278-7911 CONTACT US

IT Wellness

When you sign up for the monthly IT Wellness plan, you’ll have qualified technicians available without the expense of a full-time technical staff. A regular maintenance plan helps you avoid crisis situations that would result in costly down time. Service is delivered through in-person onsite visits, remote network administration, and in-shop PC repairs. This typically includes:

  • Regularly monitor Server System, Security, and Application event logs
  • Research and resolve Server error messages as they occur
  • Regularly monitor Server backup tape and power systems to protect your valuable data
  • Perform Server system upgrades as directed by Microsoft
  • Perform workstation and Server application software upgrades as needed
  • Respond to security issues as they arise
  • Manage Server access permissions on a per-user basis
  • Administer users, adding new hires and disabling terminations
  • Detect, monitor, and resolve computer virus infections
  • Maintain records of computer network details and service history
  • Preventive maintenance and upgrades as computer performance needs change
  • Relocate systems, perform repairs, and support staff members’ computing needs
  • Work with software vendors to resolve operational issues

Save Money

When you sign up for the IT Wellness Plan, you’ll save money. Just register in advance for two or more hours per month for a discount on pre-subscribed hours. Trip charges are waived for IT Wellness clients in the Milwaukee-Waukesha metro area.

Within a calendar quarter, unused service hours from one month are applied to additional hours within the same quarter. Service requests beyond the subscribed amount during each month are billed at normal rates following the end of the quarter. This service time is billed at regular published rates.

Convenient Scheduling and Signup Plans

You can reserve the same appointment times each month. If you need to reschedule, give us a call. Not sure you can commit to a whole year? You can renew at the beginning of each quarter.

Hardware and software charges are additional.