Bema is always looking for good people....
Bema has openings for the following positions:
- Helpers for Lamination, Mounting, Press, Slitting
- Plate Mounters
- Pressmen
- Sales Representatives (Chicago Area, St. Louis Area, Southeast)
If you are interested please forward your resume to: careers@bemaprint.com
Customer Service Representative
We have an opportunity available for an experienced Customer Service Representative.
Responsibilities include, but not limited to:
- Respond to inbound calls and emails from customers looking to place orders
- Work with warehouse and pre-press personnel for order accuracy and timely shipment
- Manage backorder/out of stock items
- Issue credits
- Track orders and packaging slips
- Follow up on order status with customer
- Prepare bill of ladings, warehouse shipment labels and billings each day
- Work with transportation companies to provide customer pickup and delivery dates
- Handle customer inquiries/complaints in a diplomatic, efficient and knowledgeable manner
- Assist management in maintaining appropriate inventory levels (AMICS system, including the purchase of parts and materials
- Prepare marketing binders
- Answer phones and greet guests
- Assist with miscellaneous projects, mailing, faxes, etc. as needed
- Participating member of the AIB Mock Recall team
Education and Experience:
- MUST have a high school degree, prefer some college coursework
- MUST have at least 2 years of customer service experience in a technology or manufacturing environment
- MUST be proficient in QuickBooks, Microsoft Word, Excel and Outlook
- MUST have excellent communication skills and phone skills
- MUST be highly organized and thrive in a deadline oriented, fast paced environment
Required Qualifications:
- Able to take initiative and identify areas to streamline processes and implement improvements
- Mathematical skills are necessary for creation of estimates and billing
- Self-starter, ability to work independently
- Able to work well and accurately under pressure
- Ability to multi-task successfully
- Strong problem solving talents
- Helps ensure all policies and procedures for the company and the American Institute of Baking (AIB) are followed
If you enjoy working in a fast-paced environment that is focused on the employee and customer then apply on-line with your resume, cover letter, and salary requirements to allyssa@eetfilm.com.
RESUMES WITHOUT SALARY REQUIREMENTS WILL NOT BE CONSIDERED
EEO
Candidates are pre-screened via a phone interview. Pre-hire physical, drug test and background checks are conducted. Compensation is competitive, including health benefits, vacations, holidays and 401K Plan. All candidates are pre-screened via phone interview, drug test and criminal background check.