Bema is always looking for good people....

Bema has openings for the following positions:

• Maintenance
• Assistants for: Lamination, Press and Slitting – both day and night shifts
• Slitter Operator (night shift) for St. Charles location
• Pouch Machine Setup (for St. Charles night shift)
• Laminator Operator (St. Charles night shift)
• Customer Service
• Receptionist – part-time

If you are interested please forward your resume to: careers@bemaprint.com

Customer Service Representative

We have an opportunity available for an experienced Customer Service Representative.

Responsibilities include, but not limited to:

• Respond to inbound calls and emails from customers looking to place orders
• Work with warehouse and pre-press personnel for order accuracy and timely shipment
• Manage backorder/out of stock items
• Issue credits
• Track orders and packaging slips
• Follow up on order status with customer
• Prepare bill of ladings, warehouse shipment labels and billings each day
• Work with transportation companies to provide customer pickup and delivery dates
• Handle customer inquiries/complaints in a diplomatic, efficient and knowledgeable manner
•  Assist management in maintaining appropriate inventory levels (AMICS system, including the purchase of parts and materials
• Prepare marketing binders
• Answer phones and greet guests
• Assist with miscellaneous projects, mailing, faxes, etc. as needed
• Participating member of the AIB Mock Recall team

Education and Experience:

• MUST have a high school degree, prefer some college coursework
• MUST have at least 2 years of customer service experience in a technology or manufacturing environment
• MUST be proficient in QuickBooks, Microsoft Word, Excel and Outlook
• MUST have excellent communication skills and phone skills
• MUST be highly organized and thrive in a deadline oriented, fast paced environment

Required Qualifications:

• Able to take initiative and identify areas to streamline processes and implement improvements
• Mathematical skills are necessary for creation of estimates and billing
• Self-starter, ability to work independently
• Able to work well and accurately under pressure
• Ability to multi-task successfully
• Strong problem solving talents
• Helps ensure all policies and procedures for the company and the American Institute of Baking (AIB) are followed

If you enjoy working in a fast-paced environment that is focused on the employee and customer then apply on-line with your resume, cover letter, and salary requirements to mary@bemaprint.com.  

RESUMES WITHOUT SALARY REQUIREMENTS WILL NOT BE CONSIDERED

EEO

Candidates are pre-screened via a phone interview. Pre-hire physical, drug test and background checks are conducted. Compensation is competitive, including health benefits, vacations, holidays and 401K Plan. All candidates are pre-screened via phone interview, drug test and criminal background check.